Location: Pinetown
SPECIFICATIONS:
- Sell parts to repair the defect and meet the customer’s needs, the first time.
- Ensure first quotation is correct.
- Listen to the customer’s explanation and have a clear understanding of part of component location.
- Handling of telephonic queries for the Sales Department when required.
- Show interest in personal development and willingness to learn more about the product.
- Assist in keeping parts department clean and orderly.
- Ensure that all parts used are recorded on the job card.
- When working the parts counter, follows prescribed cash, credit, and cheque processing procedures, warranties, and new return merchandise as required at a point of sale.
- Follow up on shortages and expedite by reporting to Parts Manager.
- Ensure that the correct items have been picked. The first time.
- Understanding of office dynamics.
- To deal with suppliers of consumables when on site and when placing orders.
- Ensuring that all consumables are handles and recorded accurately.
- To contribute to departmental and dealership marketing plans as required.
- To secure stores from fire, damage or theft by implementing company policies.
- To ensure discount policy is observed.
- To ensure full valuation received for items returned for credit.
- Monitor supplier’s prices and report significant changes to Parts manager.
REQUIREMENTS:
- Matric or higher
- Minimum 2-3 years experiences in similar role
- Code 8 licence
- Evolve system experience
- Read and write English
