Location: Pinetown
SPECIFICATIONS:
- Sell parts to repair the defect and meet the customer’s needs, the first time. Ensure first quotation is correct
- Listen to the customer’s explanation and have a clear understanding of part of component location
- Handling of telephonic queries for the Sales Department when required
- Show interest in personal development and willingness to learn more about the product
- Assist in keeping parts department clean and orderly
- Ensure that all parts used are recorded on the job card
- When working the parts counter, follows prescribed cash, credit, and cheque processing procedures, warranties, and new return merchandise as required at a point of sale
- Follow up on shortages and expedite by reporting to Pars Manager
- Ensure that the correct items have been picked. The first time
- Understanding of office dynamics
- To deal with suppliers of consumables when on site and when placing orders
- Ensuring that all consumables are handles and recorded accurately
- To contribute to departmental and dealership marketing plans as required
- To secure stores from fire, damage or theft by implementing company policies
- To ensure discount policy is observed
- To ensure full valuation received for items returned for credit
- Monitor supplier’s prices and report significant changes to Parts manager
REQUIREMENTS:
- Matric or higher
- Minimum 3 years experiences in similar role
- Code 8 license
- Evolve system experience
